If you own a computer, you’ve had a problem at some stage or other.

The first thing to do is see if it’s a hardware problem, or a software problem. Usually, if you computer crashes, simply turn it off, leave it off for a few minutes, then turn it back on again. If the computer starts up as usual, you should be fine.

If your computer does not start ok, then you can start working on what the problem is. See where the problem starts. Is it before Windows loads? Or is it after Windows tries to start?

If it’s the first, your computer problem is more than likely a hardware problem. If it’s after Windows starts, then it still could be hardware or software.

If you own a personal computer (PC), you have no doubt had problems at some stage or other. Your computer crashes just before you hit the “save” button, or your hard drive fails just before you managed to back it up.

No, you’re not alone! We’ve all been there, done that!

The idea for this site is to give you regular tips and advice on keeping your computer trouble free.

Now, whatever you have open, hit the save button and back up your hard disk.

More tips to come…